Can someone besides the driver take the breathalyzer test to start the car?
Yes. A non-compliant user may ask that another, non-intoxicated person take the breathalyzer test. The Ignition Interlock Device does not positively identify the driver. The retest feature, however, requires subsequent random breath tests during operation of the vehicle, and shortly after the engine starts. In addition the breath sample must meet the volume specifications and be presented in a unique manner. Incorrect presentation to the breathalyzer test will be recorded by the Ignition Interlock Device.
What if you need repair work done on the vehicle with the Ignition Interlock Device?
You Should inform SafeStart of Louisiana prior to having the vehicle worked on and present a receipt at the next monthly appointment. Anytime the battery is disconnected due to service work, the Ignition Interlock customer must bring in a repair receipt to the next monthly service appointment.
After the Ignition Interlock Device is installed, is technical support available?
Yes. SafeStart of Louisiana will train you to use the Ignition Interlock Device. We will give you an additional toll-free number to call for 24-hour emergency response assistance for your Ignition Interlock Breathalyzer Device. During regular office hours from 9:00 A.M. to 5:00 P.M., Mon. - Fri., we are available at 1-877-723-3122 to give support for any assistance you may need with your Ignition Interlock Device.
What if I miss my monitoring appointment?
State law requires your Ignition Interlock Device to be serviced regularly. You will be required to bring the vehicle in for monitoring every 8 weeks. If you miss your appointment and are locked out, or your Ignition Interlock Device locks out due to violations, you will have to tow the vehicle to one of our service locations at your own expense. There is a fee os $50.00 for missing an Ignition Interlock Device service appointment.
How do I enroll in SafeStart's Ignition Interlock Program?
Simply call our toll free number at 877-723-3122 and our customer service department will answer any additional questions you may have about our Ignition Interlock Program and be able to schedule your first appointment at one of our service canters. You can also visit the Contact Page of our web site and fill out the form, A SafeStart of Louisiana representative will contact you shortly.
Please have your driver's license, vehicle registration, and cout order paperwork ready when you call.
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News & Events
March 15, 2008 Gov. Kathleen Blanco has signed a bill into law that gets tough with drivers in Louisiana who get behind the wheel after drinking too much.
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